Question 1

Do you only help moms and babies?

Accepted Answer

No - we started with moms and babies, but now we offer programs and services for individuals at all stages of life. Learn about all of our programs and services in the "Find Support" section.

Question 2

Who do you help?

Accepted Answer

While our services are available to everyone, we focus on those who need extra support with their health, especially those who experience poorer health outcomes. This includes Native Hawaiian and Pacific Islanders, Filipino, Black, Asian, and other communities of color.

We also help people who:
Are pregnant and need extra help
Don't have health insurance or don't have enough insurance
Have low incomes
Are teenagers
Have special needs
Need help with mental health
Are homeless
Have survived violence
Face other challenges in getting the health care they need, like no transportation

Question 3

What is the difference between a Physician, Nurse Practitioner, Midwife, Doula, and Community Health Worker?

Accepted Answer

Physician: A physician, or doctor, is someone who has gone to medical school to learn how to diagnose and treat illnesses. They can prescribe medicine, perform surgeries, and take care of all kinds of health problems. Doctors often choose a specific area to focus on, like caring for children or helping women during childbirth. Healthy Mothers Healthy Babies staff works alongside physicians in the community to provide care.

Nurse Practitioner: A Nurse Practitioner is a nurse who has gone to school for extra training to do many of the same things a doctor does. They can diagnose illnesses, prescribe medicine, and make treatment plans. They often spend a lot of time teaching people how to stay healthy and prevent diseases. Healthy Mothers Healthy Babies employs Nurse Practitioners to help individuals through all stages of life.

Midwife: A midwife is a healthcare professional who helps women during pregnancy, childbirth, and after the baby is born. There are different kinds of midwives, like Certified Nurse-Midwives (CNMs) who are nurses with extra training in midwifery, and Certified Professional Midwives (CPMs) who learn through hands-on training. Midwives help women have safe and healthy births, often with less medical intervention. Healthy Mothers Healthy Babies employs midwives to support moms and families before, during pregnancy, and after childbirth.

Doula: A doula is someone trained to support families during pregnancy, childbirth, and after the baby is born. Doulas don't do medical tasks; instead, they provide comfort, information, and emotional support to help the mother feel confident and cared for during their birth experience. Healthy Mothers Healthy Babies contracts doulas to provide this special support to moms and families.

Community Health Worker: A community health worker is someone who helps people in the community get the health services they need. They are often from the community they serve and understand the challenges people face. Community health workers provide education, support, and resources to help people stay healthy. Healthy Mothers Healthy Babies contracts community health workers to connect moms and families with the care and information they need.

Question 4

What is a midwifery model of care?

Accepted Answer

The midwifery model of care is a special way of helping pregnant women that focuses on personalized care. Midwives support the mother’s physical and emotional health during pregnancy, birth, and after the baby is born. They provide education, check-ups, and stay with the mother during labor to help her feel safe and strong. This approach tries to use as few medical interventions as possible and aims to make the birth experience healthy and positive for the mother and entire ʻohana.

Question 5

I don’t have insurance - can I still get help?

Accepted Answer

Yes, absolutely! At Healthy Mothers Healthy Babies, we believe everyone deserves access to quality healthcare. We offer support and services to all individuals, regardless of insurance status. Our goal is to ensure that everyone receives the care they need to stay healthy and well.

Question 6

What programs or services cost money?

Accepted Answer

At Healthy Mothers Healthy Babies, we offer many programs and services that are free of charge to ensure everyone can access the help they need. However, some specialized services or programs may have associated costs. We offer scholarships to help cover costs for those in need. The following programs have associated costs:

Piko Pals - New & Expectant Parent Support Group: $120 - scholarships are available 
Community Based Doula Program: Costs vary depending on the experience of the doula you are matched with - scholarships are available 
Mental Health/Pre and Postpartum Care/Primary Care/Reproductive Care/Lactation: May require a co-pay depending on your insurance
Cribs for Kids - Safe Sleep Education and Car Seat Checks: these services are free for those who qualify

Question 7

Can I drop-in to receive free diapers, meals, etc.?

Accepted Answer

Unfortunately, drop-in services for free diapers, meals, etc. are not available. To access these resources, you must be a registered client with another program at Healthy Mothers Healthy Babies.

Question 8

When should I reach out to the 24/7 Telehealth line?

Accepted Answer

Telehealth is ideal for non-urgent, non-life-threatening symptoms and conditions. If you need immediate assistance, please call 9-1-1.

Telehealth is the use of digital communication to access our programs and services remotely. You can go access us from anywhere — such as at home or in your car. Our telehealth platform team is staffed by clinicians and our support team.

If your healthcare provider determines that you need in-person treatment or follow-up care, it is always recommended to follow your doctors’ recommendations. Telehealth isn’t designed to replace quality in-person care, but rather to act as an additional tool to enhance care and make services more
accessible and convenient.

Question 9

Do you provide vaccines and/or flu shots?

Accepted Answer

Yes. We provide COVID, flu, RSV, etc. - depending on availability and available funding. Request a vaccine by contacting our team at your local clinic. Our team will be in contact to let you know if the appointment is confirmed or if the vaccine is not available.  We also offer TB screening, and other immunizations and titers, as needed.

Frequently Asked Questions